So what is an alternative billing system? It is a term which probably
originated within legal blogs particularly in the United States but
which has come to mean fee arrangements that are either (a)
not based upon time recording or (b) where, although based
upon time recording include other mechanisms that limit the
final fee amount.
Death of the Billable Hour
In truth such arrangements have existed for years and can
incorporate multifarious elements and issues. But a number of
factors have resulted in alternative billing systems having a much
higher profile; principal among these are increasing levels of
technology, the substantial change in the economy, a greater desire
for transparency and clients demanding tangibly better value for their
money. Many commentators are predicting the
death of the billable hour and, as I made clear in my
speech to the 60th Anniversary Conference of the
Law Society of Scotland, I pretty much agree with
that assessment.
The general feeling is that the recession and
downturn will make that much closer the day of
reckoning for the billable hour. Of course, some
areas of legal practice will always have some form
of time charge. But I think that one can say with
reasonable certainty that within five years, the
charging arrangements for the vast majority of legal
work will not be based upon a purely time basis.
Many in-house departments will already be using feeing arrangements that
are either fixed fees or have some basis other than time expended. But that
raises two questions; firstly are their current arrangements optimum for the
type of work involved and, secondly, is there a better basis for feeing
arrangements which are currently based upon the time?
And the winner is......value (not cost)
What are the drivers for changing feeing arrangements? For a feeing
arrangement to be successful and sustainable, both the legal services
provider and the client must be content that the particular feeing
relationship represents reasonable value. Of course, the issue of value is
subjective but it is capable of being reasonably ascertained through a
number of tests.
lpc’s modus operandi is to look beyond traditional analysis and to consider
matters in their component parts coupled with the need for greater
practicability and efficiency. Such an analysis properly takes into account
the elements that constitute the charging environment.
Benefiting from an alternative approach
For instance, in-house departments should consider whether they can carry
out some or all of the work themselves. A department that already has
legally qualified or trained staff, but perhaps lacks certain expertise may well
be able to carry out parts of a particular type of matter or transaction and
refer to an external supplier for volume or expert elements. The advent of
sharing technology particularly by Google and others, as well as the